Privacy Policy

1. Introduction

POPipeline ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our poll observer management system.

This application is designed to comply with Google's Advanced Protection Program requirements and handles Personally Identifiable Information (PII) with the highest security standards.

2. Information We Collect

Personal Information

We collect the following personal information:

• Account Information: Name, email address, organization affiliation
• Volunteer Information: Name, email, phone number, address, availability
• Training Records: Training session attendance, completion status
• Assignment Data: Poll watching assignments, locations, shift times

Google Account Information

When you connect your Google account, we access:

• Your Google profile information (name, email)
• Gmail API access to send emails on your behalf
• OAuth tokens for authentication

Automatically Collected Information

• Log data (IP address, browser type, access times)
• Usage data (pages visited, features used)
• Email engagement data (opens, clicks)

3. How We Use Your Information

We use your information to:

• Manage poll observer recruitment and training
• Send confirmation, reminder, and assignment emails
• Generate poll watcher credentials
• Track training attendance and completion
• Communicate with county election officials
• Improve our services and user experience
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures:

• Encryption at Rest: All PII is encrypted in our database
• Encryption in Transit: All data transmitted over HTTPS
• Access Controls: Role-based access with multi-tenant isolation
• Audit Logging: All data access is logged and monitored
• Secure Authentication: OAuth 2.0 with Google
• Regular Security Audits: Periodic security assessments

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information:

• Within Your Organization: With authorized users in your organization
• With County Officials: When necessary for poll watching coordination
• Service Providers: With trusted third parties who assist our operations (e.g., email delivery, hosting)
• Legal Requirements: When required by law or to protect our rights

6. Google API Services

POPipeline's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We use Google APIs to:

• Authenticate users via Google OAuth
• Send emails via Gmail API on behalf of authorized users

We do not use Google user data for any purpose other than providing and improving our poll observer management services.

7. Data Retention

We retain your information:

• Active Elections: For the duration of the election cycle
• Historical Records: For 2 years after election completion
• Account Data: Until you request deletion

You may request deletion of your data at any time by contacting your organization administrator.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of non-essential communications
• Revoke Google account access
• Export your data

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.